Manager Hold Queue

Jobs awaiting review

Release to the client or send back to the engineer.

Needs rescheduling 0

Engineer couldn't complete on site, or a subcontractor declined the job. Pick a date and engineer — the job goes back to Open and onto their calendar.

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Awaiting response 0

Offered to a subcontractor — not on their list or calendar until they accept.

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Photo gate (invoicing evidence) …

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AI notes review (LLM) …

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Response & review targets Loading…

Reactive attend / fix targets in clock hours (24/7). Changes apply to jobs raised after saving.

Priority	Attend within (hours)	Fix within (hours)

Due soon at (% of time used) PPM window (days after scheduled date) Manager review: first open within (hours) Manager review: release / return within (hours)

Per-client overrides: PATCH /api/settings {"sla_client_overrides": {"PROP-…": {"Emergency": {"attend_hours": 2}}}} (a settings screen for this can come later).

Manager queue Alpha Build …

Jobs awaiting review

Needs rescheduling 0

Awaiting response 0

Offline job sheets needing a check 0

Photo gate (invoicing evidence) …

AI notes review (LLM) …